Photo & Video Diagnosis
Get Clear Plumbing Answers — For DIY Solutions
Responses in 24 hours or quicker!
Photo & Video Diagnosis
Send us photos or videos of your plumbing issue, and a licensed trades professional will diagnose the problem, explain what’s happening, and tell you the exact next steps — before you spend money on a technician or buy the wrong parts.
This service is designed for homeowners who want clear answers first.
When you choose this support, you’ll receive:
✅ A professional diagnosis from an experienced trades expert
✅ Clear, step-by-step guidance on what to do next
✅ A list of parts and tools that may be needed
✅ Safety notes and red flags to watch for
✅ Honest advice on whether you can fix it yourself or need a pro on-site
No upselling. No pressure. Just straight answers. Within 24 hours
How It Works
Common Issues We Help With
Leaks (visible or suspected)
Fixture replacements
Toilet problems
Drain or connection issues
Incorrect or mismatched parts
DIY projects gone wrong
Advice on your next project
Photo & Video Upload
✔ Photo & video review
✔ Written diagnosis & guidance
✔ One plumbing issue per purchase
$15
After checkout, you’ll be guided to fill a form & upload your photos and videos.
Is ProKit Solutions Right for You?
Our photo/video support is perfect if you:
Want expert guidance before calling a plumber
Are planning a DIY repair
Need confirmation before buying parts
Want to avoid costly mistakes
Not ready yet?
Live phone and video support are coming soon.
Coming Soon
Coming Soon
Silver Level Service
Want to talk to a human?
Talk directly with a licensed professional.
Coming Soon
Gold Level Service
Looking to collaborate with an expert?
Step-by-step guidance via live video.